Shipping policy
At Leather Owl, we believe that receiving your order should be as delightful as selecting your perfect leather or shearling piece. Our shipping policy is designed to be straightforward and accommodating, ensuring a seamless experience from our workshop to your doorstep.
1- Processing Time
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Handcrafted with Care: Each item is meticulously crafted upon order. Please allow 10 business days for us to prepare your unique piece for shipment.
2- Shipping Options & Delivery Times
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Complimentary Standard Shipping: Enjoy free standard shipping on all orders, regardless of the purchase amount. Delivery typically occurs within 15-20 business days after processing.
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Expedited Shipping: For those eager to receive their items sooner, we offer expedited shipping at a flat rate of $20.
3- Order Tracking
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Once your order is on its way, we'll send you a confirmation email with tracking details, so you can monitor your package's journey in real-time.
4- International Shipping
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We are pleased to offer international shipping to our global customers. Delivery times and shipping fees vary by destination and will be calculated at checkout. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient.
5- Additional Information
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Contact Details: To ensure smooth delivery, kindly provide a valid contact number with your shipping address.
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Customs and Duties: International shipments may be subject to customs fees upon arrival. These charges are the responsibility of the recipient.
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Delivery Requirements: If you prefer to require a signature upon delivery, please contact our customer service team to arrange this option.
Need Assistance?
Our dedicated customer support team is here to help with any shipping-related inquiries or concerns. Please feel free to reach out to us at support@leatherowl.com or call us at +1 959 777 1012. We're committed to making your shopping experience exceptional.
Thank you for choosing Leather Owl. We look forward to delivering quality and elegance directly to you.
