Terms of service

Welcome to Leather Owl. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making a purchase.

1- General Information

  • Company Details: Leather Owl is a company specializing in handcrafted leather and shearling products, including clothing and accessories.

  • Acceptance of Terms: By using our website, you acknowledge and agree to these Terms and Conditions. If you do not agree, please refrain from using our site.

2- Product Information

  • Accuracy: We strive to provide accurate descriptions and images of our products. However, slight variations in color and design may occur due to monitor settings and natural materials.

  • Availability: Product availability is subject to change. We reserve the right to discontinue or modify products without prior notice.

3- Ordering and Payment

  • Order Process: By placing an order, you offer to purchase the selected items. We reserve the right to accept or decline your order at our discretion.

  • Pricing: All prices are listed in USD and are exclusive of taxes and shipping fees. Prices are subject to change without notice.

  • Payment: We accept various payment methods, including credit cards and PayPal. Payment is processed at the time of order placement.

4- Shipping and Delivery

  • Processing Time: Orders are processed within 15-20 business days.

  • Shipping Methods: We offer standard and expedited shipping options. Shipping costs are calculated at checkout.

  • Delivery Times: Delivery times vary based on the shipping method selected and the destination.

  • International Shipping: We ship internationally. International orders may be subject to customs duties and taxes, which are the responsibility of the recipient.

5- Returns and Exchanges

  • Policy: We accept returns and exchanges within 30 days of delivery. Items must be unused, in original condition, and in their original packaging.

  • Process: To initiate a return or exchange, contact our customer service team at support@leatherowl.com with your order number and reason for return.

  • Refunds: Refunds are processed to the original payment method within 7-10 business days after receiving the returned item.

6- Privacy and Security

  • Data Collection: We collect personal information necessary to process orders and enhance your shopping experience.

  • Data Protection: We implement security measures to protect your personal information. For detailed information, please refer to our Privacy Policy.

7- Intellectual Property

  • Ownership: All content on our website, including text, images, and logos, is the property of Leather Owl and is protected by intellectual property laws.

  • Usage: You may not use, reproduce, or distribute any content from our website without prior written consent.

8- Limitation of Liability

  • Disclaimer: We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

  • Product Use: Users are responsible for using our products safely and in accordance with provided instructions.

9- Governing Law

  • Jurisdiction: These Terms and Conditions are governed by the laws of the USA.

10- Changes to Terms

  • Modifications: We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date.

11- Contact Information

For any questions or concerns, please contact us:

  • Email: support@leatherowl.com

  • Phone: +1 959 777 1012

  • Address: 12538 Basque Pl, Woodbridge, VA, 22192, Virginia, United States

Thank you for choosing Leather Owl. We are committed to providing you with exceptional products and services.